Plans
Every plan draws, imports and lints the same way. Free is one person and a few diagrams; Team adds collaboration, governance and scale; MSP adds one organisation per client. Start a 14-day Team trial from Settings → Organisations, no card needed; upgrades and downgrades are immediate and prorated, and downgrading never deletes anything.
Free
Home labs and coursework: one person, a few diagrams.
$0
Forever. No card.
- Diagrams
- 5
- Members
- 1
- API keys
- 1
- ✓All five views, every importer, the linter
- ✓Templates and guided mode
- ✓AI architect, 20 runs a month
- ✓3 share links, 10 versions
- ✓Read-only API and MCP
Team
SMEs: unlimited diagrams, members and API keys.
$29
per editor per month, billed yearly ($35 monthly). Viewers free.
- Diagrams
- Unlimited
- Members
- Unlimited
- API keys
- Unlimited
- ✓Everything in Free, unlimited
- ✓Change approval and audit export
- ✓Password-protected, permanent share links
- ✓Read-write API, IP allowlists
- ✓Own database, organisation-wide MFA
MSP
Service providers: one organisation per client, switch between them.
$99
per month for 5 client organisations, then $15 each. Editors $29.
- Diagrams
- Unlimited
- Members
- Unlimited
- API keys
- Unlimited
- ✓Everything in Team
- ✓One organisation per client, switchable
- ✓Per-client API keys and reports
- ✓Own database per client
- ✓Priority support
Feature by feature
| Feature | Free | Team | MSP |
|---|---|---|---|
| Drawing and importing | |||
| Five views, editor, annotations, symbolsThe product itself is never gated. | Full | Full | Full |
| Templates and guided design modeStudents and first-timers are the funnel. | Full | Full | Full |
| Every importer: draw.io, Visio, CSV, pfSense, nmap, LLDP, UniFi, Meraki, NetBox fileImport is the hook; a gated import is a bounce. | Full | Full | Full |
| NetBox live pull and scheduled refreshAutomation is a business need. | File import only | Full | Full |
| Linter, bill of materials, IPAM, labels, cable trace, presentation modeTrust features spread the product. | Full | Full | Full |
| AI architectEnough to be amazed, not enough to run a practice on. | 20 runs a month | 500 a month, then metered | 500 per organisation, then metered |
| Scale | |||
| DiagramsThe first natural limit a serious user hits. | 5 | Unlimited | Unlimited |
| MembersCollaboration is the paywall. | 1 | Unlimited editors, viewers free | Unlimited |
| OrganisationsThe MSP product. | 1 | 1 | Unlimited, switchable |
| AttachmentsStorage costs money. | 100 MB | 10 GB | 50 GB |
| Version historyRetention is a business need. | Last 10 versions | Unlimited | Unlimited |
| Sharing and governance | |||
| Share linksA taste of sharing, not a substitute for a seat. | 3 active, 30-day expiry | Unlimited, passwords, never-expire | Unlimited |
| Change approval workflowGovernance is multi-user by definition. | Team and up | Full | Full |
| Audit trailAuditors pay. | 30 days, on screen | Full retention, export, SIEM forwarding, integrity verify | Same as Team |
| Compliance packs and audit PDFThe PDF is what goes to the auditor. | Preview, PDF watermarked | Full | Full |
| Exports: PNG, SVG, PDF, JSON, YAML, ContainerlabThe mark is free marketing; removing it is a reason to pay. | Images carry a small mark | No mark | No mark |
| Security and integration | |||
| MFA and session controlsPersonal security is never gated. | Full | Plus organisation-wide MFA requirement | Plus organisation-wide MFA requirement |
| API keysIntegrations are a business need. | 1, read-only | Unlimited, read-write, IP allowlists, expiry | Per client |
| MCP server for AI assistantsSame rule as the API. | Read-only | Full | Full |
| Dedicated database and customer-managed keysThe security tier. | Team and up | Full | Per client |
| Support | Community | Priority | |
- Show, then gate.Every Team feature is visible in Free with its real controls. The action that needs the plan explains why and shows the price, nothing is hidden in a menu.
- Nothing is lost on downgrade.Over-limit diagrams become read-only, extra members become viewers, old versions are kept but hidden. Nothing is deleted.
- Try Team for 14 days.Start a trial from Settings without a card. At the end the organisation returns to Free limits and stays readable.
Non-profits and education: 50% off Team on request. Open-source and community projects: Team free. Prices exclude VAT and sales tax, which Stripe calculates at checkout. Ask at hello@apexdiagram.com.